Frequently asked questions
Compatible Vehicles
Which models is compatible with ANTLERS?
Antlers are compatible with models 3, S, and Y.
Returns & Refunds
What is your return policy?
Please refer to shopantlers.com/pages/returns for our full policy. Items must be returned in the same condition they were received in.
What is your exchange policy?
Exchanges are offered within the same 30-day period and are subject to availability; if the requested item is unavailable, we will process your return as a refund.
How do I make a return?
To initiate the return process, please Contact Us and enter your order information.
What will be the refund method for my return?
All refunds will be issued to the original form of payment.
When will I be refunded?
Returns take us 2-3 business days to process upon reaching our facility. Once your return is processed and your refund is issued, you will receive a refund confirmation email. Refunds can take up to 3-5 business days to reflect on your credit card account. This varies depending on your financial institution.
Shipping
Possible delays
We do our best to ensure timely deliveries for all orders. Please bear in mind that we are only provided with an estimated delivery date from our carriers. On a rare occasion, these packages can arrive outside of the estimated timeframe.
